If you are no longer able to find your cloud recording, learn more about troubleshooting missing cloud recordings. Case 2: Submit a request to Zoom Support for further assistance in retrieving or deleting the recording.The system will finish processing the recording within 24 hours, after which you will be able to retrieve or delete it. Case 1: Wait for processing completion. Zoom for Government does not access, or monitor customer meetings, content, chats, recordings or calls in any fashion.
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How to recover or delete a cloud recording that is still processing
Enter in email addresses of contacts to invite or choose Skip this Step. You will receive an email with sign up instructions. Meet Zoom Phone, the cloud phone system that delivers the innovation, simplicity, reliability, and security that customers expect from Zoom. Case 2 - Finalization issue: If your cloud recording continues to be in the processing state after 48 hours, it may be an isolated case where the system is unable to complete the finalization process. In /signup, enter in the email address that matches your Google, Apple, or Facebook login.Zoom for Government does not access, or monitor customer meetings, content. However, in some cases, it may take up to 24 hours due to high processing loads, especially for meetings lasting over an hour. UNT Zoom portal Sign into the UNT System Single Sign On portal using your EUID. You are accessing Zoom for Government, a FedRAMP Authorized cloud service. Case 1 - Processing time: Cloud recordings typically take approximately twice the duration of the recorded meeting to process.There are two possible causes your cloud recording is still being processed: From small scale virtual meetings to large scale. Why are my cloud recordings still processing? Zoom is a video conferencing tool that can be used in an academic setting to facilitate online learning. If your cloud recording is stuck in a “ Recording processing” state in the Zoom web portal, review the information in this article for options to retrieve, view, or delete the recording.
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